Chances are, you have - at one point or another - heard horror stories about nightmare employees. In fact, if it is your job to hire employees, it is likely that you have encountered one or two nightmare employees of your own. The reaction to nightmare employees can be to wonder, "How on earth did this person get to be this way?" But the introspective reaction is actually more appropriate here, wherein you ask, "How on earth did I hire this person?" Of course, hiring employees is about more than just avoiding the nightmare employees; it is also about finding those employees who become great for your company. It is about hiring employees who will make your company better, and who you can promote again and again. What can you do to ensure that you hire such employees? The answer is actually very simple.
If you want to hire good employees, start at the resume. It is easy to interview all the people who have submitted resumes, but in the long run, it is even easier to get rid of those resumes that belong to unqualified applicants. If you come across employees you are not sure about, don't just make a decision on a whim; after all, you might end up discarding a great applicant, or you might end up interviewing someone who is a big waste of time; instead of making a snap judgement, take the time to call these applicants. Finally, take the time to examine the attention the applicant gave their resume; an applicant with a sloppy resume is likely to become a sloppy employee.
Focus on the applicant's intelligence and attitude when you enter into the interview process. You are more likely to find a great employee in someone with fewer accomplishments but a smart mind a good attitude than in someone with a surly disposition.
Finally, allow the interviewee to ask questions during the interview. In this way, you can better understand how their mind works, and you can also get to know them better. You can gain a greater understanding of the applicant as a person by doing this; after all, future "prize employees" are likely to have intelligent questions to ask now.
There is so much that goes into making a successful business run, but the hiring process is one of the most important aspects of all. After all, if a successful business truly begins with employees, then a successful business begins with the person in charge of hiring these employees.
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